IT Systems Support Specialist

**The Company**
Katalyst Data Management (KDM) is the global leader in hosted subsurface data management solutions for the oil and gas industry. From data capture and verification, to data storage and organization, to marketing data online, our specialised data services cater to large multinational corporations, national governments and small independents. KDM’s web-based iGlass services and their related controls, including system redundancy, are key differentiators in providing and maintaining high availability, 24/7 access for customers. Innovation and commitment have enabled KDM to provide excellence in both technologies and service qualities.
**Key Responsibilities and Accountabilities**
The IT Support Specialist is essential in providing technical support to operations by troubleshooting regional IT issues reported by users and escalating complex problems to other IT staff as necessary. This role also involves executing transcription projects at the Shah Alam facility wh...