Opportunity Description
Be part of Larouche Raymond Inc as a Technical Support Specialist II, located in L'Orignal, ON. Provide vital IT support and assist users in resolving technical challenges.
As a member of the IT Department, you will be responsible for technical support, onboarding new staff, and enhancing communication between IT and business units. This position requires collaboration to ensure high service levels and effective issue resolution for end users. Your analytical skills will help in identifying root causes of problems and maintaining documentation.
Key Responsibilities:
• Address technical help tickets submitted through ServiceNow
• Solve issues with Windows, Microsoft 365, and Adobe products
• Manage IT hardware such as printers, scanners, and computers
• Execute audio/visual setups for important meetings
• Maintain inventories and assist with budget reporting
Requirements:
• Bachelor’s degree or significant relevant experience
• Proficient in Microsoft Offic...
As a member of the IT Department, you will be responsible for technical support, onboarding new staff, and enhancing communication between IT and business units. This position requires collaboration to ensure high service levels and effective issue resolution for end users. Your analytical skills will help in identifying root causes of problems and maintaining documentation.
Key Responsibilities:
• Address technical help tickets submitted through ServiceNow
• Solve issues with Windows, Microsoft 365, and Adobe products
• Manage IT hardware such as printers, scanners, and computers
• Execute audio/visual setups for important meetings
• Maintain inventories and assist with budget reporting
Requirements:
• Bachelor’s degree or significant relevant experience
• Proficient in Microsoft Offic...
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