IT Technician - 1st Line Support

Derby | Office Based

Full Time | Permanent

SC Clearance Required

We’re working with a well‑established UK technology services provider that operates in mission‑critical and secure environments. With over a decade of delivery experience, they support customers across infrastructure, networking, security and end‑user services, and are now looking to grow their support team in Derby.

This is a brilliant opportunity for an IT Technician with 1–2 years’ experience who’s keen to strengthen their foundations while gaining exposure to 2nd line support, infrastructure and project work alongside experienced engineers.

The Role

You’ll be the friendly and knowledgeable first point of contact for users, delivering high-quality 1st line support while developing your technical capability in a supportive, hands‑on environment.

Key responsibilities include:

• Providing 1st line IT support to end users ...