It technician

Primary Duties And Responsibilities Job Purpose

Hardware and software support for all contract and adhoc clients.

Key Responsibilities IT Support Set up computers and necessary peripheral devices (routers, printers etc.) as well as configure appropriate software and functions according to specs. Evaluate network performance issues, including availability throughput, and latency, and then define and implement appropriate network policies and procedures. Upgrade operating systems, applications, and other system components as needed based on vendor recommendations and testing and in line with company policies. Engage in regular troubleshooting activities, resolve problems and connectivity issues, and mitigate operational risks. Provide general end user IT support to office staff as well as field staff. Ensure clients and Team are regularly updated on progress of Tickets. Provide administrative support services for desktop computers, printers, routers, switches, firewalls, telepho...