IT Trade Floor Support

IT Trade Floor Support

A leading financial institution is seeking a highly motivated and technically skilled IT Trade Floor Support to join its Engineering team in London. The successful candidate will provide first and second‑line technical support to front‑office and corporate users, ensuring the reliability and performance of critical trading systemsCommercial desktop environments. This role requires a customer‑focused technologist with strong communication skills, exceptional problem‑solving abilities, and the capacity to thrive in a fast‑paced trading environment.

Key Responsibilities

• Provide first and second‑line IT support to Front Office, Trading, and VIP users, both onsite and remotely.
• Manage and resolve incidents, service requests, and technical issues in accordance with ITIL standards and internal SLAs.
• Build, configure, and maintain desktop and laptop systems, peripherals, and network connectivity within trading e...