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Italian Speaking Customer Support Specialist - Digital Advertising

Teleperformance

Barcelona, Catalonia, Spain Full-time June 20, 2026
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Opportunity Description

Ready to elevate your career and join a fast-growing team in the digital world?

Join our dynamic team at TP Spain in vibrant Barcelona and work on an exciting project with Google Local Services Ads — a game-changing tool for businesses everywhere!

Responsibilities:

  • Verification Operations: Process and validate license, insurance, and business registration submissions for new reviews and recertifications.
  • Support & Escalations: Provide phone/email support for live advertisers and review escalated photo submissions requiring language expertise
  • Content Compliance: Provide responsive phone and email support for advertisers using review and related services.
  • Performance Monitoring: Evaluate provider quality, collaborate on improvement initiatives, and support retention through churn analysis and reporting.
  • Onboarding Assistance: Guide businesses through onboarding, ensuring all requirements are met for a smooth go-live process.
    Full-time Information and Record Clerks
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