Home / Careers / Italy Customer Care
T

Italy Customer Care

Trek Bicycle SRL

Italy, Italy, Italy Full time June 26, 2026
Apply Now

Opportunity Description

Job Description

Position Description

Trek Customer Care team is looking for a hardworking, positive person who loves both bikes and people. This position will be working with our customers as well as our independent retailers. The ideal candidate will demonstrate strong communication skills through phone, email, and live chat. Retail experience a plus, bike knowledge a must.

Position Responsibilities

  • Answer customer inquiries via email, phone, or live chat from Italy customers.
  • Communication with our retailers regarding questions and standard methodologies.
  • Engage in continuous improvement and seek to contribute our customers.
  • Acts as a resource for customers and retailers regarding product and technical questions
  • Work in tandem with Sales Team to understand new and changing products.
  • Provide continual feedback to product managers regarding customer experiences.
  • Utilize databases a...
    • Full time Information and Record Clerks

    Ready to Apply?

    Submit your application for Italy Customer Care at Trek Bicycle SRL

    Apply for this Position

    Opportunity Details

    Location Italy, Italy
    Country Italy
    Type Full time
    Category Information and Record Clerks
    Posted June 26, 2026
    Deadline August 05, 2026

    About Trek Bicycle SRL

    T

    Trek Bicycle SRL

    Italy, Italy

    Share This Opportunity