Opportunity Description
ITSM Readiness Project Manager - Contract
Up to £600 per day | Inside IR35 | Hybrid (2 days onsite, London)
We're seeking an experienced ITSM Readiness Project Manager to lead end‑to‑end service readiness and transition into live operation on a major programme.
This is a delivery‑critical role, ensuring all ITSM processes, support models, and operational controls are embedded, aligned, and ready for go‑live.
What you'll be doing:
Leading ITSM readiness and service transition into BAU
Embedding Incident, Change, and Problem Management in line with ITIL
Establishing service governance, operational controls, and support models
Driving readiness assurance, risk mitigation, and service stability
Coordinating across delivery, service, and support teams to ensure alignment
Tracking readiness progress and ensuring adherence to programme standards
Ensuring process adoption and operational handover, not just documentation
Key skills &am...
Up to £600 per day | Inside IR35 | Hybrid (2 days onsite, London)
We're seeking an experienced ITSM Readiness Project Manager to lead end‑to‑end service readiness and transition into live operation on a major programme.
This is a delivery‑critical role, ensuring all ITSM processes, support models, and operational controls are embedded, aligned, and ready for go‑live.
What you'll be doing:
Leading ITSM readiness and service transition into BAU
Embedding Incident, Change, and Problem Management in line with ITIL
Establishing service governance, operational controls, and support models
Driving readiness assurance, risk mitigation, and service stability
Coordinating across delivery, service, and support teams to ensure alignment
Tracking readiness progress and ensuring adherence to programme standards
Ensuring process adoption and operational handover, not just documentation
Key skills &am...
Ready to Apply?
Submit your application for ITSM Readiness Project Manager at TXP
Apply for this Position