JDA Support Specialist (LATAM)

Job Description
We are looking for a JDA Platform Specialist to support and maintain our JDA environment running on AS/400 (IBM i). This role is technical in nature and focused on backend platform support, system stability, and ongoing enhancements. The individual will play a key role in supporting current operations while contributing to longer-term platform planning and strategy.

Key Responsibilities
• Provide technical support for the JDA platform running on AS/400 (IBM i)
• Troubleshoot, diagnose, and resolve application and system issues
• Support backend processes, integrations, and batch jobs
• Maintain and support business logic and system configurations
• Partner with internal teams to support enhancements and system improvements
• Assist with platform stability, optimization, and long-term planning efforts

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