Opportunity Description
Company - Our client is a globally recognized leader in customer experience and digital transformation services, supporting enterprise organizations with cutting-edge technology solutions. Known for its strong culture and rapid innovation, the company prioritizes both employee growth and customer success in a fast-paced environment.
Job Title - Jira Service Management (JSM) Engineer
Location - Remote in India
Role Type - Contract (12-month contract with potential extension)
Must Have Skills:
- Hands-on experience designing and managing Jira Service Management (JSM) environments, including service portals, SLAs, and workflows
- Strong expertise across the Atlassian suite (Jira, Confluence, Assets/CMDB) with ability to configure workflows, permissions, and integrations
- Experience building automation to streamline processes, improve t...
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