24/7 Production Support Analyst — IT Operations & Incidents

HELIUS TECHNOLOGIES PTE. LTD. is seeking an L1 Production Support Analyst in Singapore. This role involves providing first-line technical support for production systems, monitoring system health, and resolving incidents. Qualifications include a diploma or degree in IT, familiarity with ticketing and monitoring tools, and the ability to work in 24x7 shifts. The company values strong communication skills and experience in IT support, making this a dynamic opportunity for aspiring tech professionals.
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