2nd level support / webops agent

HOSTAFRICA is a leading web hosting provider, delivering world-class cloud VPS, dedicated servers, Word Press hosting, and domain services across Africa. Our mission is to empower businesses and individuals with reliable, secure, and high-performance hosting solutions. We operate in South Africa, Nigeria, Kenya, Ghana, and beyond, serving thousands of customers with a focus on excellence and innovation. We are seeking an experienced and technically strong 2nd Level Support / Web OPS Agent to join our Web Hosting Operations team. If you thrive in high-performance Linux environments and enjoy solving complex infrastructure challenges, this role is for you. Job Overview The 2nd Level Support / Web OPS Agent serves as the critical bridge between Level 1 Support and Senior Sysadmins (Level 3). This role takes ownership of complex escalations, ensures server health and stability across shared hosting infrastructure, and provides advanced troubleshooting across Linux hosting environments. You...