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2nd Line Support Technician

Get Staffed Online Recruitment Limited

Ringwood, England, United Kingdom Full Time June 19, 2026
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Opportunity Description

2nd Line Support Technician

Location: Ringwood, Hampshire 


Salary: £26,000 – £30,000 DOE + Profit Share + Benefits


Hours: 37.5 hours per week; Hybrid home working after successful completion of probation


The Role


Our client is looking for an experienced 2nd Line Technician with a keen interest in delivering outstanding customer service to their customers. You will be the first point of contact for technical escalations and will perform routine maintenance checks on customer infrastructure.

  • Receiving technical escalations from 1st Line.

  • Performing routine maintenance checks and updates.

  • Supporting the 1st Line team and knowledge sharing.

  • Progressing and closing incidents and requests.

  • Liaising with internal and external customers.

  • On the job training for systems, hardware and software, including but not limited to Microsoft Endpoint Con...
    • Full Time Other Installation, Maintenance, and Repair Occupations

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    Opportunity Details

    Location Ringwood, England
    Country United Kingdom
    Type Full Time
    Category Other Installation, Maintenance, and Repair Occupations
    Posted June 19, 2026
    Deadline July 29, 2026

    About Get Staffed Online Recruitment Limited

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    Get Staffed Online Recruitment Limited

    Ringwood, United Kingdom

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