3rd line Technical Professional

Job Description

Based at Lloyds Banking Group Data Centres, co‑located with Customer and LBG 3rd Parties. The role holder will provide technical support on complex networking and security issues and projects – liaising with customer representatives or vendors and directing other support staff where appropriate. Ensuring the smooth day to day running of the multi‑disciplined operational service contracted by the customer.

Why this job matters

This role is critical for maintaining the reliability and security of LBG’s large enterprise network, providing expert support and driving continuous improvement in service delivery.

What you’ll be doing

• Provide onsite 3rd line technical expertise while supporting and protecting LBG’s large enterprise network. You will be expected to understand and collate requirements and challenges that the customer provides, then act on them using your expertise in a timely and efficient way so as to prov...