Abuse and Compliance Manager

UltaHost, a global hosting provider serving thousands of customers worldwide, is seeking an experienced Abuse & Compliance Manager to strengthen and lead our abuse handling and regulatory compliance operations.

This role is critical in safeguarding our infrastructure, ensuring legal adherence, and maintaining a secure and trustworthy hosting environment. You will manage abuse investigations, legal requests, and communication with both customers and official authorities.

Key Responsibilities

• Review, investigate, and resolve all abuse reports including phishing, spam, malware, botnet activity, port scanning, DDoS attacks, and illegal content
• Process and respond to DMCA takedown requests, copyright complaints, and inquiries from law enforcement in accordance with company policies and legal requirements
• Handle requests, investigations, and inquiries issued by official authorities (such as regulatory bodies, courts, and law enforcement age...