Opportunity Description
Qualifications
- Minimum of 7 years’ experience in Freight Forwarding environment end to end process
- 3 years’ experience in a customer servicing role
- Matric (essential)
- Sales / Marketing / Supply Chain or Logistics Management Qualification (Advantageous)
- Computer packages: Office 365 (Teams, OneNote, Forms), MS Word, Excel, PowerPoint, Outlook, Cargowise
Duties and Responsibilities
Daily
- Assist with any queries customers may have and work with operations in updating and resolving as required.
- Compile RFQs & sign off estimates when required.
- Monitor the communication and distribution of status reports.
- Assist and support the operation any ‘out-of-ordinary’ freight requirements, such as COD’s or hand carries.
Weekly
- Monitor status reports for any issues and convey concerns to customer logistics.
- Lead weekly meetings ...