Account Manager, Mid-Market (Based in Kuantan) - Enterprise Business

Responsibilities

• Obtain and maintain long‑term key customers by comprehending their requirements.
• Develop and formulate strategic and tactical plans for a larger market portfolio.
• Ensure KPI and goals of assigned accounts in the portfolio are met.
• Build market position in assigned accounts by identifying potential business deals and maintaining close relationship with existing and new customers.
• Develop and formulate retention strategy to minimize churn rate of the portfolio of accounts.
• Provide and screen data/information for potential business deals by analysing market strategy, examining risks and financial accuracy for business decision making.
• Protect the organization’s value by keeping company information and tender confidential.
• Grow account depth and breadth to ensure account coverage on top of dealer coverage where applicable.
• Assist collection team on customers’ aging.
• Ensure ...