Account Representative

As an Account Representative at TJM Labs, you’ll act as the technical liaison between our internal platform team and our pharmacy clients. This role combines client relationship management with technical implementation and support.

You’ll help deploy automation solutions in client environments, guide users through implementation, troubleshoot production issues, and ensure clients feel supported throughout the lifecycle of the relationship.

We’ll provide training on our products and U.S. pharmacy workflows. What we need from you is strong technical troubleshooting ability, excellent communication skills, and confidence working directly with clients in a fast-moving operational environment.

What You’ll Do

• Serve as the primary technical point of contact for assigned client accounts
• Coordinate and support remote deployment of automation solutions in client environments
• Configure environments, credentials, permissions, and connec...