Account Specialist

Responsibilities:

Account Management : Maintain relationships with existing accounts, develop new accounts, and act as the primary contact for inquiries.

Data Processing & Administration : Process orders, manage billing, input credit/debit payments, and maintain accurate records.

Sales & Support : Assist in generating leads, developing price quotes, and achieving sales targets.

Issue Resolution : Investigate and resolve complaints regarding billing and service sales targets.

Job Requirements:

1. Previous experience in sales or customer service
2. Excellent verbal & written communication skills for client interaction
3. Proficiency in SAP
4. Soft Skills: Strong analytical, problem-solving, and organizational skills
5. Willing to work on graveyard shift for US accounts
6. Hybrid work arrangement