Accounts Receivable Associate, CoStar Group - Richmond, VA

Accountable for improving AR performance through concise AR Aging metrics. 

Identify and resolve customer issues related to slow pay or non-payment of invoices through pro-active communication with clients and the sales team.

Drive high customer satisfaction, measured by CSAT and NPS, and retention levels through relationship building, professional and courteous communication.

Become proficient in understanding of company A/R-Collections life cycle, especially related to root cause analysis and AR aging prevention within a 3-month time frame.

Coordinate and escalate slow or non-pay accounts at 60-days thresholds with sales organizations and AR Management for support.

Balance portfolio performance with supporting occasional projects and Adhoc reporting requests.

Bachelor's degree required from an accredited, not-for-profit, in-p...