Accounts Receivable & Collections Specialist

Position: Accounts Receivable & Collections Specialist

We are seeking a highly organized and proactive Accounts Receivable (AR) & Collections Specialist to manage payments, follow up on outstanding invoices, and maintain strong relationships with customers.

This role requires someone confident on the phone, professional in email communication, and skilled in building positive customer relationships while ensuring timely collections. Strong Excel expertise is essential, and experience with Cin7 and QuickBooks Online (QBO) is preferred.

Key Responsibilities

• Manage full-cycle Accounts Receivable (AR) processes
• Monitor outstanding invoices and follow up on overdue accounts
• Contact customers via phone and email regarding payments
• Build and maintain professional relationships with customers
• Resolve billing discrepancies and payment issues
• Post and reconcile payments accur...