Opportunity Description
Anderson Knight is recruiting an Administrator within the legal team on behalf of our client based in Glasgow. This is a 3-month fixed-term opportunity within the Compliance Team, supporting the handling and administration of complaints relating to motor finance agreements.
This position offers the opportunity to work closely with the Legal Relay Analysts and gain exposure to complaints investigation processes, with full training and support provided.
Hours: 35 hours per week, Monday – Friday, 9am – 5pm
Salary: £23,500
Key Responsibilities
• Accurately log and manage CMC and customer commission complaints in line with company procedures and regulatory requirements.
• Proactively manage shared team inboxes, ensuring all incoming queries and complaints are logged or directed to the appropriate team in accordance with FCA guidelines.
• Provide a professional and efficient service to both internal and external stakeholders, helping to maintain strong workin...
This position offers the opportunity to work closely with the Legal Relay Analysts and gain exposure to complaints investigation processes, with full training and support provided.
Hours: 35 hours per week, Monday – Friday, 9am – 5pm
Salary: £23,500
Key Responsibilities
• Accurately log and manage CMC and customer commission complaints in line with company procedures and regulatory requirements.
• Proactively manage shared team inboxes, ensuring all incoming queries and complaints are logged or directed to the appropriate team in accordance with FCA guidelines.
• Provide a professional and efficient service to both internal and external stakeholders, helping to maintain strong workin...