Administrative Specialist/Assistant

Front Desk Operations

• Greet patients warmly and check them in for appointments.
• Schedule and confirm patient appointments, coordinating with the dentist’s availability.
• Answer phone calls, respond to inquiries, and direct calls to appropriate staff members.

Patient Management

• Update and maintain patient records, including medical histories and contact information.
• Assist patients with completing necessary forms and ensure their accuracy.
• Explain office policies, billing processes, and payment options to patients.

Billing and Insurance

• Process payments and issue receipts for treatments and services.
• Verify patient insurance coverage and handle claims submissions.
• Follow up on unpaid balances and coordinate with patients regarding payment plans.

Office Support

• Order and organize office supplies, dental forms, and...