Advances Technical Support Supervisor

Hire Resolve's client is seeking an Advances Technical Support Supervisor who will be responsible for the efficient supervision and functioning of the Advances Technical Support Division. This includes overseeing all approved Finance Deals, ensuring strict adherence to banking policies and procedures, and maintaining Shariah Compliance.

Responsibilities

• Administration:
  • Effectively delegate tasks and distribute work for all sales administrative functions within the Advances Technical Support Department.
  • Perform the role of a checker and approver for various functions.
• CSM (Customer Service Management):
  • Ensure CIF (Customer Information File) creation is approved based on FICA Status, customer type, and accurate capture of all fields and financial information.
• Vendor Creation and Approval:
  • Verify that vendor creation and approval are correctly ...