After-hours Support Specialist

FlairsTech

Cairo, Cairo Governorate, Egypt Full-time June 01, 2026

Opportunity Description

Responsibilities:

Monitor different ticket queues outside of support working hours.

Understand context provided in the ticket to be able to define its urgency level and priority.

Respond to the customers within our SLA.

Follow escalation lines and processes in an efficient manner.

Requirements:

Perfect written English.

Very good spoken English.

Attention to details and ability to stay alert and vigilant during shift.

Flexibility with working hours (rotational shift)

Good prioritization skills

Process oriented

Basic computer skills.

Full-time Information and Record Clerks

Submit your application for After-hours Support Specialist at FlairsTech

Location Cairo, Cairo Governorate

Country Egypt

Type Full-time

Category Information and Record Clerks

Posted June 01, 2026

Deadline July 11, 2026