Opportunity Description
SOMIC Packaging is a global leader in packaging automation, committed to delivering high-quality machines to our customers. We are expanding our U.S. operations and investing in local after sales and support of our advanced packaging equipment. Join a dynamic team where your customer focus, priority setting, creativity, and problem-solving abilities are valued.
Customer Support & Spare Parts Coordination
- Serve as primary contact for customers regarding spare parts and standard aftermarket services.
- Support customer parts orders, including parts identification, drawing review, and order processing.
- Engage directly with customers to understand needs and direct inquiries to appropriate solution providers.
Quoting & Order Processing
- Prepare spare parts quotes and process incoming customer purchase orders.
- Create service estimates and prepare quotes for installations...
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