After Sales Customer Service Representative

Description

• Assist customers with inquiries regarding products and services.
• Resolve customer issues through effective communication and problem-solving skills.
• Maintain accurate records of customer interactions and transactions.
• Collaborate with team members to enhance customer experience.
• Provide back office support as needed to ensure smooth operations.

Requirements

• Educational Qualifications: High School Diploma or equivalent
• Experience Level: 0–2 years (entry-level)
• Skills and Competencies: Strong interpersonal and communication skills
• Skills and Competencies: Problem-solving and organizational abilities
• Qualities and Traits: Team player with a customer-focused attitude
• Skills and Competencies: Basic technical skills for product support