After Sales Customer Service Representative

Job Description

Handle interactions via phone, email, chat, or social media, and are expected to maintain accurate records, follow up on customer issues, and escalated complex cases when necessary. The role requires strong interpersonal skills, patience, attention to detail, and the ability to multitask in a fast-paced environment. Proficiency in customer relationship management (CRM) systems and a commitment to customer satisfaction are key to success in this position.

Key Skills

• Customer Service Problem Solving
• People Skills
• Organizational Skills
• Interpersonal Skills
• Call Centre

Government Mandated Benefits

• Insurance Health & Wellness: HMO
• Professional Development: Job Training
• Maternity & Paternity Leave

Work-Life Balance

• Flexible Hours

Working Location

Lexie Staffing & Business Consulting Compan...