After Sales Specialist

Position Summary

Are you detail‑oriented, customer‑focused, and comfortable working in a fast‑paced, international environment? Join our Parts Sales Department in Barcelona, where you’ll play a key role in supporting our global customers and ensuring smooth order fulfillment from order to cash. Working closely with teams across Sales, Field Service, Logistics, Supply Chain, Production, and Finance, you’ll help deliver an excellent customer experience while keeping operations running efficiently.

Job Responsibilities

• Receive, process, and release customer and warranty orders, ensuring accurate data entry and compliance throughout the order‑to‑cash cycle.
• Act as a key point of contact for customer queries related to spare parts, providing clear information on availability, pricing, and quotations.
• Monitor and track part orders in Oracle/Navision, including backorders and pending items.
• Spot‑check orders to ensure shipment det...