Aftermarket Support Specialist

Description

Typical Day

• Build and maintain strong relationships with customers and internal teams.
• Drive incremental sales of CAT products to all customers in the region.
• Act as a liaison between customers, account teams, and Finning Product Managers.
• Provide product application assistance, feature/benefit explanations, and repair options to customers and sales staff.
• Collaborate with the Parts and Service Department to ensure proper inventory, packaging, and application.

Qualifications

• Knowledge of Heavy Equipment, Construction, Mining or Power Systems is an asset.
• Technical and/or parts experience (trade ticket) is an asset.
• 2+ years of related experience working with heavy equipment or related industries.
• Proven results in marketing or sales operations, with the ability to capture the attention of internal sales teams, external channel partners, and c...