Aftersales Analytics & Systems Lead

Role Overview
We are seeking a dedicated and proactive individual to join our team as a Systems & Analytics Supervisor. In this dynamic position, you will provide front-line support for Aftersales Business users utilizing SAP and other applications. Your responsibilities will include addressing issues, implementing system enhancements, maintaining master data and pricing, and analyzing aftersales performance for both service and parts. You will also identify market trends and opportunities in B2C and B2B sectors to support strategic decision-making and maximize revenue.

• Key Responsibilities
• Provide support for Aftersales Applications across the entire retail network.
• Perform regular maintenance on specific work packages within the SAP system related to Aftersales.
• Assist with special marketing campaigns and accessory-related initiatives in the Aftersales system.
• Maintain master data and pricing...