Agentic AI Customer Success Engineer

Overview

Role Summary: Agentic AI – Customer Success / Enablement

We are looking for a technical, customer-facing professional with hands-on experience in Agentic AI who can act as an enabler for clients and internal engineering teams. This role combines customer success, AI/ML fundamentals, and engineering workflows to drive adoption, troubleshooting, and continuous improvement of an internal Agentic AI platform.

Responsibilities

• Act as a technical enabler for customers adopting Agentic AI, supporting use cases such as agent design, fine-tuning, debugging, and troubleshooting.
• Serve as the first point of contact for engineering teams using the internal Agentic AI platform.
• Help clients and internal teams understand, design, fine-tune, and build AI agents aligned to business and engineering workflows.
• Drive adoption and successful implementation of Agentic AI solutions across customer teams.
• Provide...