AI-Driven Service Desk Transformation Lead

Tech Mahindra is seeking a Service Desk Transformation Consultant to deliver consultancy during tools/platform implementations and drive business development. The role requires 8-10 years of IT Service Desk experience, along with expertise in automation, AI technologies, and project management.

Candidates must hold a Bachelor's degree in IT and possess strong technical and presentation skills. The position offers a hybrid work setup, adaptable to business needs.