AI Engagement Manager

As Engagement Manager, you will own the post-sale customer journey: orchestrating handoffs from Sales to Engineering, driving on-time delivery, and continually identifying new ways to create value. You are part project conductor, part trusted advisor, and part growth catalyst.

Core Responsibilities

Project Leadership

• Lead multiple AI implementation projects from kickoff through launch and optimization.
• Create and maintain project plans, timelines, and risk logs
• Hold engineering and data teams accountable for sprint deliverables, escalate blockers, and manage tradeoffs between scope and schedule.

Customer Success and Relationship Management

• Act as the main point of contact for a portfolio of AI Velocity and maintenance clients
• Conduct regular check-ins, business reviews, and planning sessions.
• Communicate updates clearly and translate technical milestones into business impact....