AI-Enhanced Education Support Engineer

Crossover is seeking a candidate to address complex challenges in educational technology through AI-enhanced solutions. In this role, you will handle production-level problem-solving, investigate multi-party failures, and manage the resolution process to improve outcomes for students and educators.

Your expertise will refine AI systems by identifying gaps, ensuring effective collaboration across engineering, operations, and academic stakeholders. This fast-paced position requires adapting quickly to various products while maintaining precision in your work.