Opportunity Description
Process Analytics Factory - PAFnow by Celonis is seeking a 2nd Level Technical Support Engineer in Madrid. This role focuses on providing expert technical support for customer issues across Celonis's technical stack. Candidates should have a Bachelor's in Computer Science, with a minimum of 3 years of experience in technical support.
The position involves troubleshooting complex technical incidents, leveraging AI for automation, and engaging with customers for resolution.
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