AIOps Tier 1 Support Engineer - Bilingual (Spanish/English)

Viavi is looking for a Technical Engineer in Madrid to provide Tier 1 support for the AIOps system. The role involves responding to customer issues, managing support cases, and ensuring high customer satisfaction.

The ideal candidate will have experience in Linux, Docker, and cloud platforms (AWS/GCP/Azure), along with excellent communication skills in both Spanish and English. This position requires a Technical Bachelor's degree and an organized approach to problem-solving.