Air Operations & FinOps Team Lead - NAM/LAM

Air Operations & FinOps Team Lead – NAM/LAM (JL3)

The Air Operations & FinOps Team Lead – NAM/LAM (JL3) is responsible for leading the day-to-day Air Operations and Air FinOps execution, ensuring high-quality delivery of Export/Import processes, billing accuracy, system compliance, and KPI performance across assigned teams. The role provides operational oversight, coaching, stakeholder management, and process governance to support Maersk’s global standards and customer commitments.

Key Responsibilities

• People Leadership & Team Management: Lead, coach, and develop a team of specialists, ensuring high engagement and performance, driving daily huddles, workflow allocation, shift planning, and resource balancing. Monitor productivity, accuracy, utilization, and quality scores. Provide regular feedback, one‑on‑one sessions, performance check‑ins, and support development plans. Ensure new joiners and cross‑trained staff complete learning paths and competen...