Opportunity Description
- Handle inbound and/or outbound customer interactions professionally
- Identify customer needs and provide appropriate solutions
- Maintain accurate records of all communications
- Meet performance targets and quality standards
- Collaborate with team members to improve processes and customer satisfaction
Job Requirements:
- With BPO experience (minimum 6 months preferred)
- High school graduate or higher
- Excellent English communication skills
- Willing to work onsite in Alabang
- Open to shifting schedule, weekends, and holidays
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