Analyst, Call Center Operations

Journey with us! Combine your career goals and sense of adventure by joining our incredible team of employees at Royal Caribbean Group. We are proud to offer a competitive compensation and benefits package, and excellent career development opportunities, each offering unique ways to explore the world.

The vacation-industry leader with global brands — including Royal Caribbean International, Celebrity Cruises and Silversea Cruises — leads with an innovative fleet and private destinations, and the best people. Together, we are dedicated to turning the vacation of a lifetime into a lifetime of vacations for our guests.

Location: Manila Center

Position Summary

Drive innovation and support call center and customer service operations. This position requires a highly motivated individual to contribute and be part of a proactive, responsive and customer focused team. Individuals must possess strong analytic and problem-solving skills and recommen...