AO3 Business Support Officer

Our state government partner is seeking an organised and proactive AO3 Business Support Officer to join their team in Emerald. This role is ideal for someone who thrives in a fast-paced environment and is committed to delivering high-quality customer service.

What you will be doing: 

Provide efficient and professional customer service to a wide range of stakeholders.

Manage travel bookings, including flights, accommodation, charters, ferries, and car hire, within required timeframes.

Monitor and manage internal and external correspondence and telephone calls, ensuring timely responses.

Work within a fast-paced environment with KPIs and performance monitoring mechanisms.

Connect with industry, local suppliers, and stakeholders to ensure effective service delivery.

Contribute positively to team culture while performing recurring administrative tasks.

Maintain high standards and accuracy when compiling documents, repo...