App Support Specialist II (Online Banking)

Our **Online Banking Support** team provides support for our Consumer, Small business Online banking application. We work closely with our business partners, vendors and product team to effectively support the online banking platform. This includes our main platform and other subsidiary applications that support the online banking experience.

As an **Application Support Specialist II** , you will provide technical application support and create solutions across a broad range of products. This will include working incident tickets, monitoring systems performance, and assisting with or applying application fixes and upgrades. You will also troubleshoot and triage problems and incidents on production applications. This is a subset of the overall responsibilities which will include multiple initiatives as assigned by IT leadership.

**This role is hybrid (Mon thru Thu on-site / Fri remote) located in our Kansas City, MO or Dubuque, IA location.**

**_How you...