Application Engineer

Monthly Salary: Up to $7,000 + Performance Bonus

Permanent
Ang Mo Kio
Mon to Fri 8am to 5.30pm
Up to $7,000 + Performance Bonus

Job Descriptions

• Provide direct technical assistance (remotely and onsite) to clientcustomers
• Identify, follow-up, resolve and document customer technical complaints with regular feedback to management and customer
• Plan, design and contribute to commercial roll-out projects such as installations, acceptance tests and training
• Execute and Lead service interventions such as system upgrades, configuration changes and preventive maintenances
• Interface with other departments on product deficiencies, whilst acting as the customer's liaison
• Contribute to Product Lifecycle Management by providing input for Products improvement via continuous interaction with Systems Engineering
• Issue technical bulletins, procedures and work methods in order to maintain...