Opportunity Description
Minimum Qualifications
- 5 to 8 years of experience within IT at either management/leadership level
- Diploma or Bachelor’s degree in IT related studies or equivalent
- A Clinical qualification will be advantageous
- 8+ years’ experience managing Business Application Services (i.e., ERP, Process Architecture, Business Analysis, Integration, Automation) in a large complex/matrix global organisation
- Exposure to managing and implementing Human Resource applications will be an advantage
- 4-6 years’ experience with business process modelling tools
- 3-5 years involvement in Contract negotiations with Vendors and service providers
- Knowledge of Service Delivery and Service Support disciplines as defined under ITIL
- Specialist knowledge in developing and maintaining ITIL policies and procedures
- Demonstrable experience in managing Service Delivery in an outsourced environment
- ITIL certified
- S...
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