Application Specialist

Primary Purpose of the Job

The Application Specialist is responsible for the administration, support, and continuous improvement of enterprise business applications, with a primary focus on Microsoft SharePoint and related Microsoft 365 services. The role acts as a bridge between business users and technical teams, ensuring applications are stable, secure, and aligned with business requirements.

Main Duties and Responsibilities

• Application Support & Operations
• Provide 2nd and 3rd line support for business applications, including SharePoint Online.
• Troubleshoot incidents, perform root‑cause analysis, and resolve application issues.
• Monitor application performance and availability.
• Manage application upgrades, patches, and enhancements
• Maintain application documentation, support procedures, and configuration records.

SharePoint & D365

• Administer and support SharePoint...