Application Support Engineer (Intermediate) (Hybrid)

Responsible for routine troubleshooting and debugging of code faults in the Sybrin software performing critical functions within corporate customer environments. Responsible for maintaining excellent customer service relationships and upholding the SLA between Sybrin and our customers. Responsible for proactive, preventative maintenance on critical functions in customer environments using Sybrin’s in-house proactive monitoring and automated recovery software. Working in a team is mandatory; strong interpersonal relationships and the ability to work under pressure are crucial.

Apply for this role if you are detail-oriented, customer service-oriented, and enjoy solving complex problems. You will have the opportunity to mentor and coach Junior engineers as an emerging leader and expert in the IS industry with some years of experience. You must be disciplined; this is a fully remote role, and we expect competence in remote work technologies for supporting customers. Willingness ...