Applications Manager (Retail, CRM)

Job Title: Applications Manager

Reports To: Head of Technology

Employment Type: Full-time

Location: Central Singapore, Onsite

II. Job Purpose

The Applications Manager is responsible for leading and managing the CRM and Retail ERP application landscape within a retail environment, ensuring the delivery of exceptional customer experiences, robust retail operations, and scalable omnichannel capabilities.

This role serves as a strategic bridge between business and technology , translating luxury retail and customer‑engagement requirements into reliable, scalable, and secure application solutions. The position is central to enabling high‑touch client engagement, operational excellence, and premium service standards across boutiques, digital channels, and headquarters functions.

III. Key Responsibilities

1. Leadership & Team Management