Opportunity Description
- Competitive rewards with 13th and 14th month pay
- Comprehensive health insurance including life insurance and accident insurance
- Annual medical allowance to support wellness needs
- Generous leave entitlements: vacation leave, sick leave, and emergency leave
Duties and Responsibilities
- Supervise the assessment, validation, and settlement of life insurance claims.
- Lead and mentor claims officers, ensuring productivity and adherence to service standards.
- Handle escalated client inquiries and complaints, providing empathetic and professional resolutions.
- Ensure claims handling complies with insurance regulations, internal policies, and ethical standards.
- Identify potential fraudulent claims and coordinate investigations.
- Prepare regular reports on claims performance, turnaround times, and outstanding cases.
- Recommend and implement enh...
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