Assistant General Manager - Bloor Street

Summary

Support the Store General Manager in driving sales and delivering exceptional client experiences on the sales floor. Lead daily store operations, uphold luxury brand standards, and coach the team to achieve performance targets. Ensure operational excellence across merchandising, inventory, and clienteling activities.

Responsibilities

• Assist in achieving store sales goals through coaching, floor management, and active selling.
• Lead, train, and develop store team members to deliver high-touch client service and product knowledge.
• Oversee daily operational tasks including opening/closing, cash handling, inventory control, and visual standards.
• Support merchandising execution and maintain a premium presentation of product and displays.
• Manage scheduling, shift coverage, and workflow to optimize service during peak periods.
• Address client issues and returns with professionalism, ensuring brand ...