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Assistant Guest Relations Manager (UBS Tower)

Marriott International

Hong Kong, Hong Kong, Hong Kong Full time June 23, 2026
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Opportunity Description

Job Summary

  • Performance management to assist in recruiting, training, and onboarding new guest services staff. Conduct regular performance evaluations and provide constructive feedback to team members.
  • Standard maintenance to ensure all team members adhere to established service standards (., greeting protocols, phone etiquette, dress code).
  • To handle escalated complaints or service failures from tenants and VIP guests.
  • Work with event team to monitor and order supplies for the front desk and meeting rooms.
  • Assist in planning and executing tenant appreciation events, holiday parties, or building-wide meetings. Coordinate logistics with vendors and the events team.
  • Job Requirements

  • Degree in Hospitality Management or related disciplines
  • Minimum 3 years of relevant experience preferrably in similar capacity in Front Office Department
  • Excellent leadership, communications and interpersonal skills...
  • Full time Information and Record Clerks

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